A few years ago I worked in a local authority
education department. I can vouch for
the vast amount of official paperwork, phone calls and emails necessary in
communicating with local schools and other government
departments. I should emphasise that I
am not referring to unnecessary ‘paper-pushing’ but really essential
communication.
By contrast, here in Sudan, there is no functioning postal
system, so letters are redundant. There
are also no landlines. The local
ministries are poorly funded and cannot afford many computers or even email
access for their employees. Mobile
phones are therefore the only long-distance means of communication. On my visits to the ministry, I see very
little paper to the point where the wastepaper basket is invariably empty. On the face of it, this is wonderful. The reality is somewhat different.
How do officials manage?
By long-distance transport across Sudan it seems, taking advantage of
local relatives’ homes to stay overnight. Below I give an account of my experience of
the last few days:
The local official at the Ministry of Education, Esam has
been wonderful since I returned to Ed Damer two weeks ago. He (like every other official I have met
including the Minister for Education herself) is very enthusiastic about the
programme and really wants to help to improve Sudanese children’s spoken
English. Nobody could fault their
intentions.
Esam organised a timetable for me to visit schools across
River Nile State with the aim of broadcasting my help as far as possible. I was delighted about this. He also organised transport to take me to the
more far-flung areas. Additionally, he
has phoned me regularly to make sure that I am alright, which is very
thoughtful of him.
On Saturday I had a call from Rami (the SVP employee) to let
me know that he and an official from the central Ministry of Education called
Najmaldin were on their way to see Kate and me and would arrive that
evening. This was completely out of the
blue. When they arrived, Najmaldin told
me that he had come to check my timetable, check our accommodation and to
organise bank accounts for Kate and me.
This entailed a four hour car drive each way from Khartoum to Ed Damer! Both he and Rami had relatives in the area
and would be able to stay the night quite easily. Najmaldin later told us that this is usual for him. He makes trips all over Sudan as a regular part of his work. Please bear in mind that Sudan is a huge country.
I told Najmaldin that I already had a timetable and he asked
to see it. Once he had read it he said
that he was not happy that I would be travelling all over the state and said
that I should teach in two schools only.
By the time he and Rami left, I was stewing with rage. It seemed to me that after a very inactive
first term, I should not be messing around with revising timetables. I somehow managed to stay outwardly calm and
gave my point of view without physically attacking him.
He said that he would be going to the ministry the next day
(Sunday) to discuss the timetable with the local Director of Education. I was also due at the ministry that morning
to start the timetable created by Esam.
Who would win? Would I be able to
start teaching as planned, or would I be stuck again, waiting for ministry
officials to get their act together? My
fellow-volunteer was also in a quandary, not knowing what to do and with very
mixed messages as to whether she should even go to the ministry or not.
On Sunday morning, still fuming, I rushed to the ministry
intending to make sure my views were taken into account. Esam listened to me and suggested that we
change the timetable for that day to a closer school so that I could attend the
meeting at 12 noon. It seemed to me very
strange that we could change schools with no notice as it would be very
inconvenient for the schools. It turned
out that there had been no communication between ministry and schools and we
would just turn up! Another instance of lack
of planning and communication.
I rushed from the school to the ministry in time for the
meeting and then waited and waited. Eventually
Najmaldin came into the room, having had the meeting without either our or Esam’s
involvement. He announced that there
would be a new timetable for four schools each in the Ed Damer and Atbara
areas! Esam hand-wrote timetables for us
at once ready to start work the next day.
These were agreed and he then photocopied a copy each. All this was done without consulting the
schools in question!
The next morning Kate and I went to our respective Atbara
schools, stopping at the Atbara Directorate of Education en route. It turned out that the Head of the
Directorate had not been informed about us either and needed to give
‘permission’. I asked Esam what would
have happened if she said ‘no’. He
replied that the ministry was in charge and had the final say!
Kate and I then attended our two schools in Atbara. The headteachers were clearly well used to
sudden announcements of plans from ‘higher up’ as they were remarkably unfazed
by a sudden need to call all English teachers together in school-time, which
must have considerably upset the schools’ own lesson planning.
After the teaching day, a taxi was sent to take us back to
the ministry due to a sudden urgent need to see us both again before
tomorrow. We arrived to be told that
they wanted to change the timetable again to schools in Ed Damer only, as the
ministry car had broken down! I immediately
said (very firmly) that this would be a very bad idea as we had made plans with
our Atbara schools. It would be very
disappointing for both staff and pupils.
I said that Kate and I were quite capable of finding our own ways to the
schools by public transport as I had already travelled to Atbara once by myself
and found it an easy journey. After some
discussion it was agreed to stick to the timetable.
Najmaldin has now returned to Khartoum. He did not organise the bank accounts for
us. Esam tells me that he has been asked
to do so instead. I ask: could this not
all have been left to Esam in the first place?
Grumble over. Hopefully
things will become calmer now and we will be able to get on and actually help
the schools as intended. I had been
warned before I came to Sudan that dealing with the ministries could be very
frustrating. However, I had not realised
that it would take this particular form.